CPP20218 – Certificate II in Security Operations

Security Operations


The Certificate II in Security Operations is an entry level course that must be completed in order to apply for a security licence (unarmed) or a crowd controller licence.

Employment opportunities within the Security industry are quite varied and offer wide-ranging opportunities. From working at sporting events through to more traditional security officer roles, a career in security is certainly an exciting and rewarding one.


This qualification reflects the role of a security officer, responsible for maintaining safety and security by patrolling, protecting or guarding property while unarmed, and screening entry, monitoring behaviour and removing persons from premises.

Security officers may work alone or work in a team environment under general supervision, operating with limited autonomy and judgement to complete routine but variable tasks, with some accountability and responsibility for their own outputs, work and learning.

Occupational licensing, legislative, regulatory or certification requirements may apply at the time of publication.

Each state/territory has individual requirements for licensing purposes.

ACT: Access Canberra

NSW: Security Licensing & Enforcement Directorate (SLED)

QLD: Office of Fair Trading

NT: Northern Territory Government

WA: Licensing Services (Security)

TAS: Consumer, Building and Occupational Services

VIC: Licensing and Regulation Division

SA: Consumer and Business Services

This qualification is intended to align with the following occupational licencing outcomes:

  • Security officer – unarmed guard
  • Security officer – crowd controller

Occupational titles could include:

  • Security officer
  • Unarmed guard
  • Crowd controller

It provides a pathway to further learning and work in various security roles and settings including, but not limited to:

  • Armed guarding
  • Cash-in-transit
  • Close protection
  • Control room operations
  • Guard dog handling

Total number of units = 14

14 core units

Core Units
CPPSEC2101 Apply effective communication skills to maintain security
CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team
CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security
CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations
CPPSEC2105 Provide quality services to a range of security clients
CPPSEC2106 Protect self and others using basic defensive techniques
CPPSEC2107 Patrol premises to monitor property and maintain security
CPPSEC2108 Screen people, personal effects and items to maintain security
CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises
CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security
CPPSEC2111 Apply security procedures to manage intoxicated persons
CPPSEC2112 Apply security procedures to remove persons from premises
CPPSEC2113 Escort and protect persons and valuables
HLTAID003 Provide first aid

Upcoming Courses

There are no upcoming events at this time.