CPP30321 – Certificate III in Cleaning Operations

Cleaning Operations


This qualification reflects the role of cleaners responsible for undertaking a range of routine and non-routine tasks according to work schedules, liaising with clients and in some cases members of the public, and operating in a range of general residential and commercial settings as well as specialist cleaning environments. The cleaner may work alone, with or without supervision, and has responsibility for selecting, preparing and using appropriate cleaning methods for a range of cleaning situations while ensuring safe work practices.


In this course, students will learn:

  • Safe handling of chemicals
  • Understanding relevant Work Health and Safety (WHS) regulations
  • Selecting and using cleaning chemicals and equipment
  • Following work instructions
  • Using safe work practices

No licensing, legislative, regulatory, or certification requirements apply to this qualification at the time of endorsement.

Possible job roles:

  • Residential Cleaner
  • Commercial Cleaner
  • Industrial Cleaner
  • Hospitality Cleaner
  • Healthcare Cleaner
  • Owning a cleaning business
Total number of units = 14

5 core units plus
9 elective units

Core Units
BSBOPS201 Work effectively in business environments
BSBOPS304 Deliver and monitor a service to customers
BSBWHS211 Contribute to the health and safety of self and others
BSBWHS332X Apply infection prevention and control procedures to own work activities
CPPCLO3100 Maintain cleaning storage areas

Elective Units
To be selected

Upcoming Courses

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